Friday 23 Jun 2017

Jobcentre Plus Offices

Jobs and Benefits Jobcentre plus offices

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Jobcentre Plus Services

Using Jobcentre Plus

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Using Jobcentre Plus Services and facilities is free to everyone. We can offer you help on how to use the jobcentre plus services and facilities.

Universal Jobmatch

Jobcentre Plus Job Search tool has been replaced by the all new Universal Jobmatch. Universal Jobmatch is a new job search website launched in November 2012 by the Department of Work and Pensions.

Applying for Job Seekers' Allowance

You can start your claim for Job Seekers' Allowance by calling Jobcentre Plus on 0800 055 6688 or by applying on-line

Your date of claim will be the day of your initial contact. After this, in order to become entitled to support you are expected to attend:

  • An interview when you claim.
  • An interview when you sign on fortnightly – you will be required to attend your local Jobcentre Plus in order to sign a declaration confirming that you have been available for and actively seeking work plus you have had no change in circumstances that may affect your eligibility to, or amount of  Job Seekers Allowance.  
    Your Job Seekers Allowance is paid fortnightly in arrears and is usually paid directly into your bank account.  If you fail to sign on at your required time you simply will not be paid.
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Jobcentre Plus Telephone Number

 Existing benefit claims

Call the appropriate number for your benefit to:

discuss a claim you’ve made
tell the Department for Work and Pensions (DWP) about a change in your circumstances, for example, if you start working or your income changes

You’ll need your National Insurance number when you call any of these numbers.

Telephone Lines are normally open Monday to Friday, 8 am to 6 pm.

Jobseeker’s Allowance, Income Support, Incapacity Benefit or Employment and Support Allowance

Telephone: 0345 608 8545

Textphone: 0345 608 8551

Welsh : 0345 600 3018

Find out How much it costs to call the Jobcentre Plus